• Inaugural Blog Posting

    by: Posted
    Welcome to the inaugural post of “Reflections” -- I’m delighted that you’ve come to visit! Perhaps we’ve had a chance to meet already; if so, it’s good to connect with you again. If we don’t yet know each other, I’m looking forward to learning about you. (If you’re curious about me, you can click on the “About the authors” button at the top right.) It is so exciting for me to have this opportunity to share with you a bit about what’s going on at Mary Kay and my perspective on issues that interest us as women. I’d also like to hear from you about what’s on your mind. I wish Mary Kay Ash were still here, so she could see us utilizing these new avenues of communication. In my early days at the company, I remember Mary Kay referring to “the three forms of communication – telegraph, telephone and tell-a-woman”. She would be so surprised at how far we’ve come as a society and as a company...
  • The contest continues...

    by: Posted
    All I can say is WOW! I wish you could all see how things are "buzzing" around here since yesterday morning. So many of our employees and executives are sharing their excitement about the new blog, and just take a look at the response we've received so far. Clearly, the time was right for us to make this connection. As far as the tagline contest, we've already received more than 150 fabulous entries. The plan is to keep it open through the weekend, and then we'll close the contest early next week. My team will take all the entries, narrow them down to a handful, and post them for you to vote on. In the meantime, keep those great ideas coming. In case you're curious about the PRIZE, how does a Michael Kors designer handbag sound? Is there such a thing as too many purses?
  • Tagline contest closes Tuesday 4/14 9 AM CST

    by: Posted
    The Mary Kay women are really a creative bunch! We've had well over 500 suggestions for the Reflections blog tagline. We'll close down the contest and gather all the entries tomorrow morning at 9:00 AM Dallas time. Then we'll narrow it down and put several of the best back out there for you to vote on. The tagline that receives the most votes will be declared our winner, and the author will be the owner of a fabulous new Michael Kors designer handbag. I've noticed that many of you have left duplicate comments because you didn't see it post immediately. Comments made to this site are moderated, which means that I review them before they are posted to the site. I review the comments several times each day, but there are times when I eat, sleep, do my other Mary Kay work, and spend some time with my family. Also, for you "night owls", I'm an "early to bed, early to rise" person, so I rarely review comments after 9 PM, and often review them prior...
  • Being a bright spot when all around you is dark

    by: Posted
    One of the most valuable lessons I learned from Mary Kay Ash was the importance of maintaining a positive attitude. She often said "What you think about, you bring about!" In the more than 10 years that I worked closely with her, I never once heard her mutter a negative thought. She was always about the possibilities, about seeing the glass half full, and about making lemonade when life gives you lemons. I remember in the mid-1980s, when interest rates were sky high, inflation was running rampant, savings and loans went under and our country's economy was creating challenges for us all. Mary Kay's response was "Recession? What recession? I refuse to participate in a recession!" Her laser-sharp focus on continuing to help women and their families through those trying times kept us all positive and focused, too. We made it through those times, stronger than ever. Once again, our economy presents us with challenges. And the news tells us that women are impacted...
  • That Special Time of Year

    by: Posted
    I always know when it's getting close to one of my favorite times of the year when the mercury tops 100 degrees in Dallas, Texas. No, it's not that I like the heat so much, but it means that it's time for the annual Mary Kay Seminar . It recharges my batteries like nothing else I've ever experienced. It always reminds me of why I love this company so much and gets me motivated for another year of challenging work. It's the time that I reconnect with women that I haven't seen for a year, get updates on their families, see the new hairdos, and find out who is breaking records and setting audacious goals for new ones. So what exactly IS this thing called Seminar? Well, what it IS NOT is another stuffy, boring workshop that someone sends you to where you're supposed to learn something, but you usually don't. What it IS can best be described as the Academy Awards, Broadway, and the Miss Universe pageant all rolled up into one, with a dose of business education...
  • It's the people that make the difference

    by: Posted
    I was asked to give the closing keynote speech at a Global Business Summit yesterday, conducted by the Dallas-Fort Worth Chapter of the American Marketing Assocation. On Tuesday evening, there was a reception at a local university for the speakers, several marketing industry professionals and faculty from the university. One of my staff members from Mary Kay's market research team is the President-Elect of the local AMA chapter, so she also attended the reception. I don't get many opportunities to socialize with my team, and I was glad to have the chance to visit with her outside the normal work day environment. As we were talking, she shared with me her dream of continuing her education and pursuing a PhD, and then the conversation somehow turned to getting out of school and trying to figure out where you fit in the business world, and all the things that they don't teach you in college that you wish they would. She said they didn't teach her in college how to find the...
  • Vote now for your favorite tagline

    by: Posted
    The response to our call for entries in the tagline contest was impressive indeed. More than 700 of you let the creative juices flow and shared your ideas, and a good many of you submitted several different suggestions. There were a lot of common themes, and some that were very close to being identical. When we narrowed it down, if there were duplicates (or near duplicates) submitted, we chose the one that was submitted first. It was really hard to narrow it down to a manageable number that you could vote on, and we decided to offer up 13 for your consideration. (You know the Mary Kay significance of that number.) My thanks to each of you who took the time to share your thoughts. With all the engagement and excitement we've seen in these early days, I'm really looking forward to seeing where this conversation takes us. Very soon we will know the winner of the Michael Kors designer handbag, and our lucky winner will see their tagline gracing the home page of the Mary Kay Reflections...
  • When things don't go your way

    by: Posted
    I saw a great quote on Twitter yesterday. Unfortunately, an author wasn't cited, so I don't know who to attribute it to, but it really got me to thinking about what happens to us when things don't go our way. "Experience is what you get when you didn't get what you wanted" If that is true, which I believe it is, then I know without a doubt that Mary Kay Ash would have said that she had lots of "experience "! For example, when she was a salesperson herself (before founding our company), she had set her sights on winning a beautiful handbag that she had seen a previous sales leader earn. She set that as her goal, and worked hard all year long to earn one for herself. She achieved the level of sales required, but she didn't get what she wanted. Instead, she was rewarded with a flounder light (evidently it's something you use to attract fish when you're trying to catch them). From that experience , she decided that if she ever got the chance to...
  • A case for farsightedness

    by: Posted
    As I mentioned in an earlier post, I attended and spoke at a Global Business Summit recently in Dallas, sponsored by the local chapter of the American Marketing Association. I was the last speaker, which is sometimes good and sometimes bad; this time it was good. The theme of the conference was focused on doing business in a tough economy, and all day long I listened to folks who were sharing their concerns about the current state of business and sharing stories of challenging times for their companies. As the day went on, my head became filled with thoughts of how well prepared Mary Kay was, unlike many other companies, for any sort of challenge that came our way. I wondered, why are we are in such a different place? What is it that Mary Kay has done differently that has us in such a strong place? I continued to think about that most of the afternoon, so much so that I was often distracted from the program. When it came my turn to speak, I shared the story of Mary Kay's global growth...
  • Lessons from the garden

    by: Posted
    As I've continued on my life's journey, one of the many things that I have learned about myself is that I am a creator/producer. I like to "make things". In my early years, it was crafts and sewing. I'd often just get a piece of fabric and sit down with the scissors and begin cutting and sewing, without a pattern, because I saw in my head what I wanted to create. (Perhaps I was really meant to be a fashion designer.) My next phase of production was children and the things that I could create through my work at Mary Kay, like products and marketing tools. As I continued to move up in the organization and focus more on strategy and leading others, I became less involved in the actual day-to-day creation of things. It took me a few years to figure out that I was actually missing the creating/producing process and the sense of accomplishment that comes at the end when you actually have the "thing" that you envisioned in the beginning. Since that was no longer...
  • Declare your independence!

    by: Posted
    I've been thinking a lot this week about July 4th, the day that all patriotic Americans celebrate our country's independence and reflect on all the freedoms that we enjoy. As I hear the news, both from the United States and abroad, I am reminded of just how fragile independence and freedom can be, for nations and for individuals. It takes courage, persistence, daily nurturing and a strong belief in guiding principles to maintain the delicate balance of freedom and independence. While I could go on about patriotism, individual rights, world peace, et al, I will spare you from my political ramblings. However, what I do want to opine on is the freedom of women. Not about the freedom to choose, or the freedom to be equal, or any of the other freedoms that in one way or another are controlled by some law, or some government, or some cultural tradition. I want to talk about women freeing themselves. Yes, as I sit here and think about Independence Day, what I think about is all the things...
  • We have a winner!

    by: Posted
    The votes are in and we have a winning tagline for the Mary Kay blog. Congratulations and thanks to each of you who contributed a tagline suggestion, and also to those who took the time to vote. The winning tagline is Reflections: The purpose and passion behind Mary Kay products and people This tagline was originally submitted by Kim Howe Beams as Reflections: Look in, reach out! Discover the purpose and passion behind Mary Kay products & people . When we went through the process of narrowing down all the submissions into the 13 finalists, we did some editing in order to make some of them shorter, but still maintain the essence of the thought. I'm extremely happy with where we ended up on the tagline, and I think it does a wonderful job of explaining to our blog readers what sort of content they will find here when they visit. I hope you like it. The tagline will actually begin appearing on the blog site sometime next week. Kudos to Kim for the winning slogan, and you're going...
  • Mary Kay Learns "What Women Want" - Part 9

    by: Posted
    I bet you're wondering where I've been for the last several days, since I haven't posted anything new since last Thursday. Well, I've been out of the office, and as Murphy would have it, couldn't get the wireless device on my laptop to work. Thank goodness for the super folks back at corporate who quickly ordered me another wireless card and had it overnighted. I got it last night, so we're back in business! When we set out to learn from women around the world what they wanted out of life today, one of the topics that we knew we wanted to explore with them was the role of technology in their lives. In every single case, no matter which country we were in, the women brought up the topic long before we planned to start talking about it. Very early in the conversations, the women were eager to talk about how they used the Internet and technology to manage the social aspects of their lives, as an enhancement to their face-to-face relationships with family and friends...
  • The viral nature of a woman on a mission

    by: Posted
    Yesterday, as we were gathering to begin a regularly-scheduled staff meeting, four of us were just catching up with each other on what was going on in our personal lives. One woman shared that she had just been to the doctor for her annual physical, and not only was she excited about the significant weight she had already lost, but had set a new goal to lose 17 additional pounds. Another talked about completing her first workout with a personal trainer, and how she was looking forward to the next one. And the third woman, well, talk about being on a mission. She shared that she has set a goal to compete in a triathlon, and had begun daily training for the fall event. As each of them was sharing their personal vision, I could sense the excitement in their voices, I could see by their body language that they had a sense of pride about what they were doing, and I began to feel those same things somehow magically being transferred to me. My adrenaline began to rise (or at least it felt like...
  • Happy Earth Day!

    by: Posted
    Today is the day that we celebrate Mother Earth. I'm thankful that we've decided to set aside a day to honor our planet and to reflect on sustainability in the environment, however, every day should be Earth Day. After all, it is the only Earth that we have. Many people will be out doing special things today to help the planet in their local communities, but I wonder how many of them will go right back to their normal routines tomorrow without having made any long-term changes in their behavior that could make a difference. Each of us, doing small things, can collectively add up to big changes that will improve our sustainability for generations to come. At Mary Kay, we take our accountability as a good steward of the environment very seriously. Are we perfect? No, not yet. Are we working harder every day to make continuous improvements? Yes, we are. This last year I've witnessed first-hand how, by working together, we've made a tremendous difference. Thanks to the efforts...
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